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The Art of #I’msorry

Being the richest man in the cemetery doesn’t matter to me. Going to bed at night saying we’ve done something wonderful, that’s what matters to me. – Steve Jobs What pulls us toward stories like Humans of New York, or Humble Pied, or those amazing New Yorker videos? It’s the opposite of what traditional marketing […]

Healthy Websites Address Edge Cases Early On

Are you focusing on edge cases? If so, don’t tell that to Paul Boag because he’ll tell you to stop. If you’re building a reasonably large website there might be hundreds of tasks that a user could be trying to complete. But you cannot, and should not, try to accommodate all of them.

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