Being considerate…

A few emails we received recently deserve a bit of special attention. From an email request for a quote

“Important Factors to consider when estimating: * Easy to please, open minded client. (me) * Relaxed deadline. (no rush) * Willing to pay up front. (if desired)”

From an apologetic hosting company 

“On behalf of everyone at Media3, please accept our apologies for the unusual network performance experienced on 3/19/2007. A hardware failure on our upstream provider’s (Verizon) network is in the process of being diagnosed and repaired and they have notified us of a possible additional 2 hour maintenance window beginning at 11pm tonight which could cause some network instability in the Boston area during this time. We understand how frustrating downtime can be, and regret the disruption of your service. We value your business and look forward to serving your webhosting needs for many years to come.”

A short note from a job applicant after a meeting

“I wanted to thank you for taking the time out of your schedule to meet with me on Friday. I appreciate the advice you were able to give and hope to be able to work with you in the future.”

Sometimes we’re flat starved for words like these… Thanks so much for all of you who are considerate. We’re making a pledge to return the favor as best we can to the people we work with/for.